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Virtual Nurse visits

Introduction

  • As part of TCP patient care services, we can now facilitate virtual visits for selected services.
  • This allows greater flexibility for our patients who can now get a visit anywhere.

Prep
  • TCP will notify the patient that they will be receiving a virtual nurse visit.
  • We will follow up with an email with instructions on how to download the app and their unique login credentials for their visit.
  • The user will need to have a copy of the prescription and the product they are due to take so the nurse can walk them through a visit.
  • We advise the patient to setup the phone in an area where they feel comfortable and where they can use both hands.
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Setting up the app

FAQ